Return Policy – Olfactory Bliss

1. Introduction

At Olfactory Bliss, we value customer satisfaction and stand behind the quality of our perfumes. If you are unsatisfied with your purchase, we offer a refund and return policy under specific conditions.

2. Eligibility for Refunds

We accept refund requests under the following conditions:

• The product must be unopened, unused, and in its original packaging.
• Refund requests must be made within 7-14 days of receiving the order.
• The perfume bottle and packaging should be undamaged and untampered.
• A valid proof of purchase (receipt or order confirmation) is required.

3. Non-Refundable Items

The following items are not eligible for refunds:

• Used or opened perfume bottles.
• Items purchased during sales, promotions, or clearance offers.
• Customized or personalized perfumes.
• Gift cards and sample products.

4. Refund Process

To request a refund, follow these simple steps:

1. Contact us at +923315558808 with your order details.
2. Our team will review your request and provide a return authorization if eligible.
3. Ship the item back to us in its original condition (return shipping costs may apply).
4. Once received, we will inspect the item and process your refund within 5-10 business days.

5. Refund Method

• Refunds will be issued to the original payment method used at checkout.
• If the original payment method is unavailable, store credit may be provided.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos of the item. We will arrange for a replacement or refund based on your preference.

7. Contact Information

For any refund-related inquiries, feel free to reach out to our support team: